Hotel management

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What is Hotel Management?

Hotel management as a field requires applicants to possess good communication skills as well as an impressive personality. Due to globalization, the hotel management industry is growing by leaps and bounds. Every year, many hospitality-related jobs are injected into the economy. These jobs are offered not only by Indian companies but also by international hotel chains. Therefore, Hospitality Management is a fruitful field in which to pursue a career.

To make a future in the field of hotel / hotel management, applicants must take a course in the same from a reputed university. Interested candidates have the option of pursuing an undergraduate (UG) or postgraduate (PG) program in the field of hotel management. Some common hotel management subjects taught to candidates at the UG level include introduction to food and beverage service, kitchen operations management, kitchen, front desk management, hotel organization management, etc. PG level courses are principles and practices of hospitality management, operations and management, organizational behavior, food and beverage management, travel management, and the like.

Top Hotel Management courses (UG):

Bachelor of Hotel Management (BHM)

Bachelor in Hotel Management and Catering Technology (BHMCT)

BSc in Hospitality and Hotel Administration

BA in Hotel Management

BBA in Hospitality, travel & tourism

 

 

Top Hotel Management courses (PG):

Master of Hotel Management (MHM)

Master in Tourism and Hotel Management (MTHM)

MBA in Hotel Management

MBA in Hospitality Management

MSc Tourism and Hospitality Management

MBA Hospitality

 

In addition to degree courses, applicants can also pursue certificate and diploma programs in hotel / hotel management. These include Diploma in Hotel Management, Diploma in Hotel Management and Catering Technology, Diploma in Hotel Management, Diploma in Cleaning, Diploma in Aviation Hospitality and Travel Management, Certificate Course in Maritime Catering, Certificate Course in Hotel and Hotel Management and the like.

Necessary skills for hotel / hotel management

Candidates who want to make a mark in the hospitality management field should be able to multitask because in this field one constantly tests oneself to push one's limits and that too on a regular basis. Some key skills that a person must possess to be successful in the hotel / hospitality industry are:

Having an outgoing and pleasant personality

Good communication skills

Polite demeanor

Creativity

Customer oriented approach

Responsibility

Discipline

Team spirit

Confidence

Good Listener

Ability to adjust in a crowd/ different circumstances

Ability to be committed and dedicated to a task

Willingness to work long and odd hours

Ability to multi-task

 

Hotel / hotel management eligibility criteria

Candidates are eligible to pursue a Hotel / Hospitality course offered at UG level if they have completed their 10 + 2 from a recognized board with passing grades. Many universities also list additional eligibility criteria stating that it is mandatory for students to have passed English as a main subject of study if they wish to pursue a hotel / hotel management course.

On the other hand, to pursue a PG course in hotel / hotel management, candidates must be graduates. Here, applicants holding a hotel / hotel management undergraduate degree are preferred. Apart from this, some universities also list eligibility criteria which list that candidates must obtain at least 55% grades at their graduation to be eligible to secure admission to the PG level courses offered by them in the field of managementHotel.

Course syllabus for hotel / hotel management

The curriculum for a hotel / hotel management course varies from university to university. Apart from this, the hotel management subjects taught in any course offered in this field also depend on the degree offered to candidates at the end of the course. Some common hotel management subjects taught in a hotel / hotel management course offered at the UG level are:

BSc in Hospitality and Hotel Administration

Introduction to cookery

Culinary history

Hierarchy are of department and kitchen

Culinary terms

Aims & Objects Of cooking food

Basic Principles Of food Production – I

Methods of cooking food

 

 

Bachelor of Hotel Management (BHM)

Food & Beverage Service

Kitchen Operations Management

Wines Fundamentals

Fundamentals of Management,

Marketing and Human Resource Management

 

 

Bachelor in Hotel Management and Catering Technology (BHMCT)

Food and Beverages Services

Food Production and Patisserie

Front Office Management

Hospitality Accounts

Hospitality Sales & Marketing and Public Relations

Management of Ticketing and Fare

House Keeping Management and Room Maintenance etc.

 

 

BA in Hotel Management

General operations

Sales and marketing

Front office

Food and beverage

Service keeping and catering

 

 

BA (Hons) in Hotel Management

Tourism & Hospitality Management Foundation

Food and Beverage Operations

Food Production Operations

Property Management Systems

Accommodation Management

Personal Development Planning (PDP)

Hotel Interface / Hotel Exposure

Management of Hospitality Organisations

Business Finance

Marketing Management

Human Resource Management

Meetings, Incentives, Conferences & Exhibition Management (Open)

Food & Beverage Enterprise Management (Open)

Facilities Management (Open)

Strategic Management

Hotel Operations Management

Corporate Governance

Managing Innovation & Change (Open)

Digital & Marketing Communication (Open)

 

 

BBA in Hospitality, travel & tourism

Business Organisation

Fundamentals of Travel and Tourism    

Business Mathematics 

Business Accounting     

Business Communication -I       

Business Computing     

Marketing Management            

Business Communication-II

Research Methodology and Report Writing       

Business Law

Marketing Communication

Financial Management

Consumer Behavior and Market Research

Business Economics II  

Travel Agency and Tour Operations

Human Resource Management

Essentials of Strategy Management

Entrepreneurship & Venture Management

Food & Beverage Management

 

 

BA (Hons) in Culinary Arts

Culinary Management Foundation

Food and Beverage Operations

Food Production Operations

Property Management Systems

Nutrition, Health & Safety Management

Personal Development Planning (PDP)

Hotel Interface / Hotel Exposure

Management of Hospitality Organisations

Business Finance

Marketing Management

Human Resource Management

Meetings, Incentives, Conferences & Exhibition Management (Open)

Contemporary Gastronomy (Open)

Facilities Management (Open)

Strategic Management

Culinary Operations Management

Global Cuisine Management

Digital & Marketing Communication (Open)

Culinary Innovation Management (Open)

Global Events & Festivals (Open)

Corporate Governance (Open)

 

 

The hotel management subjects taught in the courses offered at the PG level are listed below:

Master of Hotel Management (MHM)

Principles and Practices of Management

Organizational Behaviour

Accommodation Management

Food and Beverage Management

Food Science

French Language

Nutrition and Dietetics Management

Communication and Soft Skills

Human Resource Management

Marketing Management

Applied Operations Research

Financial Management Facilities

Design and Management

Hospitality Management

Food and Beverage Management

Accommodation Management

Marketing and Sales

Fundamentals of Tourism and Tourism Products

Strategic Management

Management Institute System (MIS)

 

Master in Tourism and Hotel Management (MTHM)

Service Management for Tourism and Hospitality Industry

Hospitality Operations and Management

Tourism Management

Quantitative Methods for Business

Sales Management

Marketing in Tourism and Hospitality Industry

Financial Management in Tourism and Hospitality

Strategic and Sustainable Management in Tourism and Hospitality

Gaming and Casino Management

Revenue Management and Hotel Analytics

Strategic Brand Management

 

 

MSc in Tourism and Hospitality Management

Quality service and operations management

Food and Beverage Management

Tourism Management

Tourism Entrepreneurship and Innovation Management

International Hospitality Business

Research and Quantitative methods

Human Resource Management and Industrial Relations

Financial and Management Accounting

Tourism and Hospitality Marketing

Sociology of Tourism

Property Management

Strategic Planning and Management in Tourism and Hospitality Business

Infrastructure Management

Decision Making under uncertainty

Event Planning and Management

Sustainable Tourism Development

 

MBA Hospitality Management

Organizational Theory & Management

Hospitality & Tourism Management

Food & Beverage Management & Control

Principles of Operation Management

Financial Management

Marketing Management

Customer Relationship Management

Quantitative Applications in Management

Marketing Research & Report Preparation

Economic Analysis

Business Environment & Law

Accounting for Management

Food Science & Dietetic Management

Computer Applications

Business Communication

Behavioral Science

Strategic Management

Management in Action-Social, Economic & Ethical Issues

Facility Planning, Design & Management

Total Quality Management

Accommodation Management

Marketing of Services

Front Office Management

Public Relations & Corporate Images

Event & Conference Management

Recruitment, Selection, Training & Development

Hospitality Law

Advertising & Sales Promotions

Brand Management

Service Operation Management

Foreign Language: French, German, Spanish, Japanese & Chinese

 

 

MBA Hotel Management

Principles of Tourism and Hotel Management

Financial accounting for Tourism and Hotel Business

Managerial Communication

Tourism Products of India

Front Office Management Theory

Food Production and Beverage Service

Bakery and Confectionary Theory

Central Reservation System Procedure

Travel Management

Human Resource Management

Entrepreneurship Development

Tourism Hospitality and Marketing Management

Tourism Planning

Food Safety & Nutrition

Cargo Management

IT for Tourism and Hotel

Research Methodology

Customer Relationship and Service Management

Legal Framework for Tourism and Hotel

Hotel Facility Management

 

The hotel management subjects taught in the hotel management courses at the end of which applicants are offered a Diploma or Certificate are listed below:

Diploma in Hotel Management and Catering Technology

Foundation Course in Food Production

Foundation Course in Food and Beverage Service

Foundation Course in Front Office Operation

Foundation Course in Accommodation Operation

Application of Computers Hotel Engineering

Basic Nutrition and Principle of Food Science

Basic Accountancy Communication Skill

Food Production Operations

Food and Beverage Service Operations

Front Office Operation Accommodation Operations

Food and Beverage Controls

Hotel Accountancy Food Safety and Quality

Research Methodology Management in Tourism

Communication Skills in English

Human Resource Management

Principles of Food Science Accountancy

Communication

Foundation Course in Tourism

Advance Food Production Operations

Advance F and B Operations

Front Office Management

Accommodation Management

Research Project

Tourism Marketing

Financial Management

Strategic Management

Facility Planning

 

 

Diploma in Hotel Management

Language

Front office operation

Basic food production

Basic food and beverage service

Nutrition food science

Accommodation operation

Health hygiene

Food and beverage management

Quality food production

Beverage operations

Principles of management

Principles of accounting

Hotel maintenance

Environmental studies

Quantity food production

Advanced food production

Advance beverage services

Front office management

Facility planning

Hotel law

Hotel financial management

Research methodology

Marketing sales management

Applications of computer

 

PG Diploma in Hospitality Management

Introduction of Hospitality Management

Management Functions &Behaviour

Customer Relationship Management

HRM in Hospitality

Environmental issues in Hospitality

Hospitality Supervision and management

Room Division Management

Food & Beverage Management

 

Diploma in Cabin Crew Services and Hospitality Management

Common Aviation

Cabin Crew

Air Ticketing & Reservations

Meal & Beverage Services

First Aid

Hospitality

Personality Development

 

 

Post Graduate Diploma in Accommodation Operation

House Keeping Operation

Interior Decoration

Hygiene and Hotel Maintenance

Communication

Computer Awareness

 

 

Certificate in Aviation and Hospitality Management

Introduction to Aviation

Fire Fighting

Dangerous Goods

Airport/ Aircraft Security- Basic Avsec

First Aid

Ground/ Inflight Handling procedures/ Equipments

Inflight Checks/ Aircraft Parts/ Flight Emergency

Airline Departments/ Regulatory authorities

IATA codes

Baggage Handling/ tracing

 

Certificate in Hotel Management

Hotel Grading System

Bakery and Patisserie

Food and Beverage Control

Room Division Management

Retail Operation and Entrepreneurship Development

Event and Disaster Management

Resort Designing Development and Management

Bar and Beverage Management

 

Certificate in Housekeeping

Housekeeping Operation

Housekeeping Department

Housekeeping Procedures

Hotel Guest Room

Cleaning Science

Cleaning Equipment

Care and cleaning of different surfaces

 

 

International Certificate in Food Preparation

Kitchen Fundamentals

Intermediate Kitchen Operations

Cold Kitchen and Party Operations

Indian Cuisine

Oriental Cuisine

International Cuisine

Bakery, Patisserie and Desserts

Food and Beverage Management

Communication and IT Skills

 

 

Hotel / Hospitality Management Job Profiles & Top Recruiters

The hotel industry is the place to be in this age of globalization. There are many portfolios in which applicants can make a career in the hospitality industry. Some of these are as mentioned below.

Hotel Manager - People who work on such a job profile are in charge of the overall operations of a hotel. A hotel manager is responsible for maintaining the level of service offered at the hotel and also ensures that all facilities are offered to guests. A hotel manager oversees the work of the cleaning department, ensures that good quality food is provided to guests, and also participates in the work of the banquet department. He / she is responsible for increasing the income earned by the hotel.

Front Desk Manager: In this job profile, one is required to supervise the work of reservation clerks, receptionists, information clerks, doorman, and bellboys. The front desk managers are also responsible for ensuring that the rooms offered to guests meet their requirements. A front desk manager should also coordinate between the housekeeping department and the food and beverage department from time to time to ensure that requests made by guests are met on time.

Housekeeping Manager - People who work on this job profile are responsible for ensuring that all hotel facilities - from the guest rooms, banquet halls, meeting rooms, and reception area - are clean and in good repair. A housekeeping manager is responsible for making lists, training staff, and supervising the work of housekeepers, dry cleaners, and seamstresses. The Cleaning Manager is also tasked with ordering cleaning supplies in a timely manner.

Food and Beverage Manager - Professionals in this career choice must plan, organize, and supervise the work of the catering department. People in this profile are generally entrusted with the task of interacting with guests and ensuring that customer needs / demands are met.

Restaurant and Food Service Manager: The people who work in this profile are responsible for making an inventory of cutlery, cleaning supplies, bedding, paper, kitchen utensils, as well as furniture and accessories of the hotel restaurant areas. They are also the people in charge of organizing the maintenance and repair of the equipment.

Chef: They are responsible for preparing meals, training kitchen staff, ordering supplies, planning menus, managing the kitchen budget, enforcing health and safety regulations, and preserving food quality. Chefs are often the first to arrive at work and the last to leave.

Banquet Manager - In this job profile, one is responsible for every event that takes place at the hotel banquet. The banquet manager is responsible for renting the banquet for corporate events or private parties. A banquet manager should work closely with the catering department and the food and beverage manager to ensure that snacks, food, and beverages are provided to guests on time.

Administrator - People who work on this job profile are responsible for ensuring cutlery is placed in hotel restaurants as required. They should also ensure that the banquet rooms have adequate and suitable furniture. Delegates must also ensure that food for room service is prepared quickly and orders are served quickly and accurately.

Floor Supervisors: They are in charge of the maintenance of all the rooms on a hotel floor. They work closely with the maids and the bellboys.

Hotel/ Hospitality Management Top Recruiters

Some popular hotels hiring hotel / hospitality management graduates are listed below:

The Taj Group of Hotels

Marriott International, Inc.

Hyatt Hotels

ITC Group of Hotels

The Leela Palaces, Hotels & Resorts

Accor Hostels

Intercontinental Hotels & Resorts Group

Hilton Worldwide

Courtyard by Marriott

Oberoi Group of Hotels

 

FAQ’s on Hotel management

Q.1 what are the best universities to follow BHM - Bachelor of Hotel Management?

A.1. IHM has several branches that offer courses in hotel management, among others. Some of the leading HMIs are:

  • IHM Mumbai 

  • IHM Delhi 

  • IHM Chennai

Q.2. what are the career prospects in the hospitality field?

A.2. There are a lot of opportunities in the hospitality industry:

  • You can search for vacancies in both the public and private sectors

  • From top management to service personnel, the hospitality industry has a lot to offer.

  • Lucrative pay packages and meeting new people every day help prepare candidates.

You can aspire to be a management trainee, customer relations executive, marketing / sales executive, kitchen manager, cleaning manager and catering officer or chef in hotels, flight kitchens, cruise ships, fast food chains and others allied industries.

Income mainly depends on the qualifications, skills and experience of the candidate. Qualified professionals from the best hotel management institutes can earn Rs 20,000-30,000 per month. Hotel management students working in the international airline industries can earn between 25,000 and 50,000 per month.

 

 



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